Mamik, Mamik (2017) PENGARUH PEMBERDAYAAN DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DAN KINERJA PERAWAT RUMAH SAKIT IBU DAN ANAK (RSIA) DI JAWA TIMUR. [Experiment]
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Abstract
Children's Hospital (RSA) plays an important role in the world of health both in Big Cities as well as in Small Cities. Children's Hospital is able to provide the best service to all levels of society, with the support of reliable medical personnel, complete supporting facilities and a comfortable environment as additional facilities offered by the Children's Hospital. The role of nurses as medical personnel who deal directly with patients is very influential. Therefore, the level of performance of nurses is also very decisive in assessing the quality of Children's Hospital services. The purpose of this study was to evaluate and analyze the influence of empowerment and organizational commitment on organizational citizen behavior (OCB) and the performance of nurses in children's hospitals in East Java. The research sample was 51 nurses from 9 Children's Hospital in East Java, with the sampling technique was proportional random sampling. Data collection was carried out by distributing questionnaires to respondents. The data analysis method uses path analysis. The findings of the study are (1) empowerment has a significant effect on the OCB of nurses with a path coefficient value of 0,652 and a significant value of 0,000; (2) Organizational commitment has a significant effect on nurses' OCB with a path coefficient of 0,295 and a significant value of 0,039; and (3) OCB has a significant influence on the performance of Children's Hospital/RSA nurses in East Java with a path coefficient value of 0,508 and a significant value of 0,007.
| Item Type: | Experiment |
|---|---|
| Uncontrolled Keywords: | performance, organizational commitment, nurses, empowerment, organizational citizen behavior. |
| Subjects: | A General Works > AS Academies and learned societies (General) |
| Divisions: | Poltekkes Kemenkes Surabaya > Pusat Penelitan dan Pengabdian Masyarakat > Penelitian |
| Depositing User: | Retno Wulan Ningsih |
| Date Deposited: | 03 Jun 2022 05:53 |
| Last Modified: | 03 Jun 2022 05:53 |
| URI: | http://repo.poltekkesdepkes-sby.ac.id/id/eprint/5149 |
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